Select the preferred audio device from the drop-down list, or click Audio Device Settings to set up a new audio device.Depending on what device is set as the default, this may look like In the lower left of the main Skype for Business window, click the audio device button.Set the default device within Skype for Business:.You may need to designate different devices for different purposes. Any device you designate as the default "communication" device will only play your phone communication audio. Also, if you have previously used a different device on your computer, that device may still be set as the default.Īlso, any device you designate as the default will play all audio (both phone communication audio and all computer audio). If you try to mute your microphone and find that the other party can still hear you, or if the other party reports that your voice is coming in and out, this may be the problem. Set the default device: If you have a webcam, the default setting may be to use the webcam's internal microphone rather than the microphone on your headset.Consult your device's documentation for non-obvious mute features.Remember to check volume controls on both your device and your computer.Check volume settings and mute function:.Skype for Business, try one or more of the following steps: If you have trouble when using a headset or webcam with Note: Users with hearing problems should consider a Skype for Business device that includes integrated volume controls.Use Microsoft Skype for Business to access Indiana University's UniCom service.
Ensure that that speaker icon under the slider does not have a red icon indicating it is muted.Select the sound icon on the task bar in the system tray area, and ensure the volume slider is set to an adequate level.
Then select OK to close the Sound applet.Select the Communications tab, then select Mute all other sounds or Reduce the volume of the other sounds by 80%.Select the Properties button, then the Levels tab, then adjust the output (volume) slider as necessary.Select the Playback tab, and then select your Skype for Business device, select the Set Default button and then Apply.Open the Control Panel, then open the Sound applet.
Skype for business web application audio settings windows#
Checking Windows SettingsĮnsure your Skype for Business device is selected as your default Windows sound device: Note: If you still have problems with your Skype for Business audio, follow the steps below to check your Windows settings.
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